1. Introduction

Welcome to Rewampkids, operated by Rewamp Kids Wear (“we,” “us,” or “our”).

We operate an online fashion store offering clothing and fashion products for customers shopping for their families. We value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, browse our products, create an account, place an order, make a payment, contact us, or otherwise interact with our online store.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it in the appropriate manner.

2. Personal Information We Collect

We collect only the information reasonably needed to operate our online store, process orders, provide customer support, and improve your shopping experience.

A. Information You Provide

When you shop with us, create an account, or contact us, we may collect:

• Contact information: Your name, email address, mobile number, and billing or shipping address.
• Order information: Products purchased, order numbers, order history, sizes selected, and order preferences.
• Account information: Username, password, and account preferences, if you create an account.
• Payment-related information: Payment status, transaction reference, selected payment method, and refund details made available to us by the payment provider.
• Customer service information: Messages, enquiries, feedback, and information you provide when requesting a return, exchange, cancellation, or order update.
• Marketing preferences: Your preferences for receiving promotional emails, messages, or other communications.

Please avoid sharing unnecessary sensitive personal information through our website or customer support channels.

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically, depending on the website features and technologies enabled. This may include:

• IP address and approximate location derived from it.
• Browser type, device type, and operating system.
• Pages visited and products viewed.
• Shopping cart activity and interactions with our website.
• Website traffic and referral information.
• Cookie identifiers and similar browsing data.

We use this information to maintain website functionality, understand shopping behaviour, improve our store, and help prevent fraudulent activity.

C. Information From Service Providers

We may receive information from third-party service providers involved in operating our store, such as payment providers confirming transactions, courier partners providing delivery updates, and website tools supporting order management or customer communications.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

• Processing orders: To confirm purchases, process payments, prepare orders, and deliver products to you.
• Shipping and delivery: To share the necessary delivery details with courier and logistics partners.
• Returns and refunds: To manage cancellations, returns, exchanges, refunds, and related customer enquiries according to our applicable policies.
• Customer support: To respond to questions, complaints, and requests concerning our products or services.
• Account management: To create and manage your account and maintain your order history.
• Website improvement: To understand how customers use our website and improve product listings, navigation, functionality, and the overall shopping experience.
• Marketing and promotions: To send information about new arrivals, collections, offers, and products where permitted by applicable law and your preferences.
• Security and fraud prevention: To protect our website, verify transactions, investigate suspicious activities, and prevent unauthorised access.
• Legal compliance: To maintain business records, comply with applicable laws, respond to lawful requests, and resolve disputes.

We will not use personal information for purposes that are incompatible with this Privacy Policy or otherwise prohibited by applicable law.

4. Payments and Payment Security

We may use third-party payment service providers to process payments made through our online store.

Depending on the payment method you select, payments may be processed through supported payment gateways, banks, card providers, UPI services, or other payment providers.

These providers process payment information under their own terms and privacy policies. We may receive payment confirmations, transaction references, payment status, and information required to handle orders and refunds.

We do not control the independent privacy practices of third-party payment providers. We encourage you to review their privacy policies when using their services.

5. Sharing Your Personal Information

We may share your personal information with third parties when reasonably necessary to operate our online store and fulfil the purposes described in this Privacy Policy.

These parties may include:

• Payment providers to process transactions and refunds.
• Courier and logistics companies to deliver orders and manage shipment updates.
• Website and hosting providers to maintain our website and online store.
• Customer support and communication providers to respond to enquiries and send service-related messages.
• Analytics and marketing providers, where such tools are used, to measure website performance or support promotional activities.
• Government authorities and legal advisers where disclosure is required or permitted by applicable law.

We may also disclose relevant information with your direction or consent, or in connection with a merger, restructuring, or transfer of our business, subject to applicable law.

We do not sell your personal information for monetary consideration. Any sharing of information will be handled in accordance with applicable law and the purposes described in this policy.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to make shopping more convenient and improve website performance.

These technologies may help us:

• Keep products in your shopping cart.
• Maintain account sessions and checkout functionality.
• Remember selected preferences.
• Understand website traffic and customer interactions.
• Support analytics and advertising, where enabled.

You can manage cookies through your browser settings and, where available, our website’s cookie preferences. Disabling certain cookies may affect shopping cart, login, or checkout functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

7. Marketing Communications

We may send promotional communications about new collections, fashion products, seasonal offers, and other store updates where permitted by law.

You can unsubscribe from promotional emails using the unsubscribe link included in the message. For promotional SMS or other marketing messages, you may use the available opt-out method or contact us directly.

Even after opting out of marketing, we may continue to send essential service communications, such as order confirmations, payment updates, shipping notifications, refund updates, and customer support responses.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These services may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.

We recommend reviewing the privacy policy of any third-party service before providing your personal information.

9. Children’s Privacy

Rewampkids sells fashion products intended for children and families. Our online store is intended to be used by adults, including parents and legal guardians shopping for children.

We ask parents or legal guardians to complete purchases and provide any child-related information needed for product sizing, delivery, or customer support.

We do not knowingly invite children to create shopping accounts or submit personal information independently. If you believe that a child has provided personal information directly without appropriate authorisation, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

Please keep your account credentials confidential and notify us promptly if you believe your account or personal information has been compromised.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.
• Managing returns, exchanges, refunds, and customer support.
• Maintaining business, accounting, and transaction records.
• Preventing fraud and resolving disputes.
• Meeting applicable legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

12. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent for processing where consent is the applicable basis.
• Opt out of promotional communications.
• Raise a concern or complaint about our handling of your personal information.

Some information may need to be retained to complete transactions, fulfil legal obligations, prevent fraud, or resolve disputes.

To exercise an applicable privacy right, please contact us using the details in the Contact Us section below. We may request reasonable information to verify your identity before responding to certain requests.

13. International Data Transfers

Some service providers we use may process or store information in locations outside your state or country of residence.

Where personal information is transferred across borders, we will handle such transfers in accordance with applicable legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal requirements.

Any revised policy will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, please contact us:

Business Name: Rewamp Kids Wear
Brand Name: Rewampkids
Email: rewampkids@gmail.com
Phone: 9870109980

We will review your enquiry and respond in accordance with applicable law.

Thank you for shopping with Rewampkids.